Outdoor fabric
Brush away dry debris, blot spills promptly and follow cover-specific washing guidance.
Support / Care
Small routines protect long-term appearance.
Use the exact care guide for the product, because coatings, fabrics and moving parts vary by specification.
Back to supportBefore you send a request
Use the right evidence from the start.
Powder-coated aluminium
Use water, mild detergent and a soft cloth; avoid abrasive pads and strong solvents.
Glass and moving parts
Keep tracks, drainage and louvres clear before seasonal use.
Support guidance
Small routines protect long-term appearance.
Use the exact care guide for the product, because coatings, fabrics and moving parts vary by specification.
Fabric and cushions
Brush dry debris first, blot spills, dry thoroughly and follow the cover-specific wash instruction.
Powder-coated aluminium
Wash with mild detergent and a soft cloth; avoid abrasives, aggressive solvents and metal pads.
Timber and composite
Use product-specific oiling, sealing or cleaning guidance; allow proper ventilation before covering.
Tracks, drainage and louvres
Clear leaves and grit, then test movement before seasonal use or before severe weather.
Still need help?
Bring the useful detail.
Keep the order number, product code and clear photographs available when an enquiry relates to an existing product.