Ready products
Product advice, samples where relevant, delivery choice and after-sales guidance.
Furniture / parasols / lighting / accessories
Solutions
Systems that meet the space.
Choose a direct-buy, technical-review or made-to-measure route, backed by clear product and project boundaries.
Start a conversationChoose the right level
Three service routes, made explicit.
The amount of help follows the product, the site and the decisions that need to be confirmed.
Configured products
Finish and size selection, destination, fixing surface, access and installation review.
Standard pergolas / awningsMade-to-measure projects
Brief, survey, utilities, technical specification, quotation, delivery and handover.
Sunrooms / custom structures / kitchensProject journey
From an early question to a usable result.
You do not need every answer at the beginning. The process makes unknowns visible before they become expensive.
- 01AdviceUse, footprint, product route and early budget.
- 02Material directionFinishes, samples, care and compatibility.
- 03Technical reviewDimensions, access, foundations, utilities and exposure.
- 04Delivery or installationTiming, responsibility, protection and handover.
- 05After-salesCare, documents, replacement parts and warranty routes.
Know the boundary
What gets checked before a project order.
- Product dimensions and clearances
- Ground, wall or fixing conditions
- Delivery access and handling route
- Drainage, power and other services
- Installation responsibility and handover
Common questions
What to confirm before choosing a route.
Can I buy one product without design support?
Yes. Direct-buy products are presented as complete individual decisions. Optional recommendations appear later.
Does a technical review confirm installation?
No. It identifies the likely route and any missing site information. Final compatibility follows the written specification and installation scope.
Can I use my own installer?
That depends on the product, warranty and site. The final route is confirmed before the order is accepted.
Are samples available for project finishes?
The sample builder includes furniture and architectural finishes. Availability is confirmed before dispatch.
Start a conversation
Let us help shape the next step.
Share the destination, product family, quantities and project context. The HSR export team will confirm the correct route.
Contact HSR ↗