Partner support

Better work, done together.

Separate routes for dealers, installers, design collaborators and referral partners, each with clear expectations.

Four partnership routes

Choose the relationship before the toolkit.

Each route defines the support HSR provides and the responsibility the partner carries.

Dealer programme

Showroom presentation, product training, lead ownership and account support.

Installer network

Technical onboarding, installation standards, handover and service routes.

Design collaborators

Useful editorial, material stories and considered project collaborations.

Referral partners

Clear qualification, ownership, updates and a consistent client experience.

Shared standard

Partners should make specification, timing, installation boundaries and after-sales ownership easier for the customer to understand.

Before sale: Accurate scope, approved imagery and clear product claims.
During delivery: Named ownership, reliable updates and documented exceptions.
After handover: Care information, product references and a visible support route.

Partner application

Applications are reviewed by the commercial team responsible for the selected partnership route and territory.

Start a conversation

Share your market, product family, expected quantities and support needs. The HSR team will confirm the practical next step.